ADKAR
Leadership & ChangeA goal-oriented change management framework that guides individuals through the five building blocks of successful change.
When to use this:
Managing individual transitions during organizational change, helping people adopt new processes or behaviors.
Example situations:
- •"Rolling out new CRM system company-wide"
- •"Office relocation with team restructuring"
The 5 Steps:
- 1. Awareness — Build understanding of why the change is needed
- 2. Desire — Create motivation and willingness to support the change
- 3. Knowledge — Provide information on how to change
- 4. Ability — Develop skills to implement the change
- 5. Reinforcement — Sustain the change over time
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