Change Response Curve
Leadership & ChangeUnderstanding the emotional journey people go through during loss and significant change — from initial shock through to acceptance and adaptation.
When to use this:
Supporting people through major organizational change, loss, or unwanted transitions.
Example situations:
- •"Supporting team member passed over for promotion"
- •"Helping someone through layoff or role elimination"
The 5 Steps:
- 1. Acknowledge Denial — Recognize and validate the shock and disbelief
- 2. Allow Anger — Create space for frustration and provide outlets
- 3. Navigate Bargaining — Understand attempts to negotiate or find alternatives
- 4. Support Through Depression — Provide empathy during the low point
- 5. Facilitate Acceptance — Help them move forward with the new reality
Tell Us About Your Situation
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